Shipping Time
International Shipping
Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) After the order has been paid, the warehouse needs 2-3 days to process your order, so within 2-3 weeks you can receive your order. You will receive a notification once your order has been shipped.
3) In most ases,- the package will be delivered within the estimated time of arrival. However, th-e actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.
5) In most cases, we cannot cancel or change an order once placed as processing begins immediately. All items are final sale - no returns or exchanges are accepted for those items.
Lost/Stolen Packages
We are not responsible for lost or stolen packages. We will gladly help you open a case with the carrier and assist in the retrieval process.
Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) After the order has been paid, the warehouse needs 2-3 days to process your order, so within 2-3 weeks you can receive your order. You will receive a notification once your order has been shipped.
3) In most ases,- the package will be delivered within the estimated time of arrival. However, th-e actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.
5) In most cases, we cannot cancel or change an order once placed as processing begins immediately. All items are final sale - no returns or exchanges are accepted for those items.
Lost/Stolen Packages
We are not responsible for lost or stolen packages. We will gladly help you open a case with the carrier and assist in the retrieval process.